Service agreement
Revision:
Draft for review. Confirm the operator’s identity and address before publishing this version.
This agreement describes contracting Grubbx tools and, where a specific proposal is accepted, brand services. It applies to individuals, teams and businesses in any sector.
1. Parties and contract documents
The provider is Operator identity, address and country awaiting confirmation., trading as Grubbx. The other party is the purchaser or an organization they have authority to bind. Contact: hola@grubbx.com.
Contract documents must identify the service, total price, currency, applicable taxes, duration, payment method and renewal or delivery conditions. Self-service use follows the platform terms and accepted checkout offer. Custom work requires a proposal accepted by both parties; this page alone does not purchase design hours, deliverables or dedicated support.
2. Custom engagement scope
The proposal must specify deliverables, formats, schedule, included revisions, approvers, client dependencies and third-party services. Physical production, printing, programming, hosting, domains, trademark registration and extra licenses are included only by express agreement. Scope changes require agreement on price and schedule effects before execution.
3. Collaboration and approval
Clients must provide lawfully usable information and materials, appoint an authorized approver and give specific feedback. Missing inputs may require mutually agreed schedule adjustments. Silence is not unlimited approval or a waiver of defects. Grubbx must deliver the agreed work and allow review of corrections within scope.
4. Ownership and brand use
Each party retains pre-existing materials. Rights in custom deliverables, editable files and third-party content must be specified in the proposal; absent a different agreement, platform outputs follow its terms. AI output exclusivity is not promised. Using the client’s name, logo or project in a Grubbx portfolio, testimonial or campaign requires separate permission.
5. Confidentiality and data
Information identified or reasonably understood as confidential will be used only for the engagement and shared on a need-to-know basis under appropriate duties. Exceptions cover information public without breach, lawfully obtained elsewhere and legally required disclosures. If required confidentiality is incompatible with AI functions or public links, agree an appropriate channel and process before uploading material.
Where Grubbx processes personal data on the client’s behalf, the engagement must document instructions, data categories, purposes, duration, authorized providers, security, rights assistance and return or deletion. This general agreement does not replace that document or the privacy notice.
6. Payment, cancellation and breach
Custom-work payment milestones and cancellation rules belong in the proposal. Extra work cannot be charged without authorization. Early termination requires settlement of work actually performed and previously authorized costs as applicable, and return of advances for unperformed services where required by contract and law. Credits and subscriptions follow the platform rules.
For a remediable breach, the affected party must give notice and a reasonable opportunity to cure. Serious rights, security or legal violations may justify immediate suspension of affected activity. Termination does not remove rights in paid deliverables or outstanding liabilities.
7. Priority and disputes
Mandatory rights prevail, followed by the accepted specific proposal for its subject, this agreement and applicable platform terms. No employment, partnership, franchise, agency or representation relationship is created. Disputes may be raised with the contact address or directly with competent authorities. Consumers are not required to litigate abroad or waive statutory protection.
